Customer Login

Welcome to Your
Hello HQ Hub

This page is designed to give you quick and easy access to everything you need. Log in to your email, manage server settings, and check our real-time status updates with just a few clicks.

Customer Email Login

CUSTOMER EMAIL

Customer Server Login

Access your server settings securely to manage and monitor your hosting environment.

SERVER LOGIN

Live System Status

Check the real-time status of our servers to ensure everything is running smoothly.

LIVE SYSTEM STATUS

How do I set up email on my iPhone?

There’s a quick and easy way to set up email on your iPhone or iPad. On the device you wish to set up mail:

Auto-Configuration

Head to Manage Hosting > Options > Manage.
Select Email Accounts.
Select Options > Account Setup.
You’ll then see the Download iOS Mobile Profile button, select this to download the correct information to your iPhone to set up your email account.
Review and install the profile on your phone, you’ll need to enter your mailbox password to complete the setup.

Manual Configuration (1/4)

To set up your Hello HQ mailbox on an Apple iPhone or iPad, you need to:

Head to the Settings icon and locate the Mail option.
Go to Accounts.
Then select ‘Add Account’.
Select Other from this list.

Manual Configuration (2/4)

Select Add Mail Account.

Manual Configuration (3/4)

Input the information requested:

Name: Anything
Email: example@yourdomain.com
Password: Mailbox Password
Description: Work, Business…etc

Manual Configuration (4/4)

IMAP:

Incoming Mail Server
Host Name: imap.stackmail.com
Username: example@yourdomain.com
Password: Mailbox Password

Outgoing Mail Server
Host Name: smtp.stackmail.com
Username: example@yourdomain.com
Password: Mailbox Password

Finally, select the mail account and go into the Outgoing Mail Server settings.
Select Primary Server, make sure SSL is switched on and the port is set to 587.

How do I set up email on my Android device?

Open the mail application on your Android device.
Select Add New Account and enter the mailbox name and it’s password.
Select Manual Setup and select IMAP Account.
The User name will need to be the same as the mailbox name.
Enter imap.stackmail.com as the IMAP Server, change the Security Type to SSL, Port 993 should then be used.
Enter smtp.stackmail.com as the SMTP Server, change the Security Type to SSL, Port 465 should be added.
The outoing mailserver User name and Password are the username and password for your mailbox.
Select Sign In and the mailbox will be added to your Android.

You can also watch this useful tutorial from our partners at 20i.